You must add all your items to the HENI Vault from a single order. You may make a separate order for non HENI Vault items.
Was This Article Helpful?
Storage when available for new HENI drops, will be available to add at checkout. Simply select Storage instead of Delivery and all your items will be selected for the Vault.
Was This Article Helpful?
If you choose to store the artworks in the HENI Vault, no VAT or shipping costs will be charged on the purchase of the artwork. However, shipping costs and taxes will be payable by you when you remove an artwork from the HENI Vault.
Was This Article Helpful?
Your HENI Vault subscription will begin when the artworks have reached the storage facilities.
For some drops, production and storage of the artworks may not be completed until several months after the purchase window has closed. You will be contacted when your artworks have reached the HENI Vault and your subscription begins. Storage is billed monthly.
The estimated start date is made clear on the drop page at time of purchase. If for some reason the estimated date is not correct, we will inform you and will not commence payment until the artworks are in the HENI Vault.
Was This Article Helpful?
For anything other that The Virtues i.e. The Secrets, please use this link and follow the instructions. You will be required to release all artworks within the order at once. You will not be able to release individual artworks from an order with multiple items.
You will be asked to enter your order reference number, which can be found in your original order confirmation email. You will be sent a One Time Passcode to the email address associated with your order. Please submit the code to continue your HENI Vault withdrawal.
To complete your withdrawal, you will need to confirm your delivery address and pay for shipping, administration fees, and any outstanding Vault subscription fees. If your delivery address is in the UK, you will be charged VAT on the initial purchase price of your order. If you are shipping your order outside of the UK you will be contacted by your local customs authority or shipping courier regarding paying any applicable import duties. No VAT was collected during the initial checkout since storing your order in the Vault defers VAT until the time of withdrawal.
Withdraw my order from the vault.
For The Virtues, you can withdraw works by submitting a contact form here, you may withdraw artworks at any time from the HENI Vault, either individually or all together if you are storing multiple items. There is a $25 release and handling fee, per artwork, and we will follow strict security checks before releasing an artwork.
Was This Article Helpful?
If you choose to store the artworks in the HENI Vault, no VAT or shipping costs will be charged on the purchase of the artwork. However, shipping costs and taxes will be payable by you when you remove an artwork from the HENI Vault.
Artworks will be shipped via DHL, with shipping costs to be calculated once delivery address is supplied.
Please note that although VAT on the artwork is not charged at the time of purchase, you will be charged VAT on your initial artwork purchase at the time of withdrawal from the HENI Vault if you are shipping the artwork to the UK. You will be contacted by your local customs or shipping regarding paying VAT and any applicable duties if you are shipping your artwork from the HENI Vault to outside of the UK.
Was This Article Helpful?
The works can be shipped to any recipient or address worldwide; however, we will follow strict security checks before releasing any artwork
Was This Article Helpful?
We are excited to offer the HENI Vault, a storage service which gives flexibility to collectors who don't have immediate space to store their artworks. Our fine art warehouse features a secure, climate-controlled environment in the UK. With its customs-bonded status, the Vault not only ensures the safekeeping of your artworks but also allows the deferral of delivery and customs duties until you decide to withdraw your artworks.
Here's how it works:
You can choose to store your artworks in the HENI Vault during the checkout. You will be asked to fill out some security questions which we may ask for in the future. Confirmation of your Vault subscription will be sent by email, along with details on how to withdraw your artwork in the future.
Please note that although VAT is not charged at the time of purchase, you will be charged VAT on your initial artwork purchase at the time of withdrawal from the vault if you are shipping the artwork to the UK. You will be contacted by your local customs or shipping regarding paying VAT and any applicable duties if you are shipping your artwork from the Vault to outside of the UK.
Was This Article Helpful?
For HENI Editions, you will pay a monthly subscription fee of $25 per artwork, once your works are stored in the HENI Vault.
You have the freedom to withdraw your artworks at any time. A handling and administration charge of $25 per artwork applies upon withdrawal.
Please note that although VAT on the artwork is not charged at the time of purchase, you will be charged VAT on your initial artwork purchase at the time of withdrawal from the HENI Vault if you are shipping the artwork to the UK. You will be contacted by your local customs or shipping regarding paying VAT and any applicable duties if you are shipping your artwork from the HENI Vault to outside of the UK.
Was This Article Helpful?